The bitterness of poor service remains long after the sweetness of a low price is forgotten.
We treat people the way we want to be treated; with courtesy, respect and we pay attention to detail.
Getting a low price is an important consideration. Equally important is how you are treated before, during and after the transaction. We don’t do business with car dealers that are not courteous and respectful. We don’t do business with car dealers that offer cars for delivery that are dirty, scratched, or have something wrong with them. We don’t do business with car dealers that change the selling price of the car or try to sneak something in on your transaction that you had not previously requested. The bottom line is we don’t do business with any new car dealer unless they meet or exceed our {and your} expectations.
When you ask us to arrange a new car sale for you; whether you take delivery at the new car dealership, or at your home or office; we insist; as a matter of policy; {prior} to the signing of any paperwork or handling of money; that you first physically inspect the vehicle to make sure it is not damaged {scratches, dents, etc.}.
We constantly monitor our business partners {new car dealers}. As a client, you are a big part of this monitoring process as we E mail you a follow up survey that we ask you to complete after you have taken delivery. This report card is extremely important to us since you are our client. What you report will be a deciding factor in whether we do business with that particular new car dealer in the future. It is our way of knowing which new car dealers are treating our clients with courtesy, respect, and attention to detail.
Auto Car Broker testimonials to read what people say about our service.