Auto Broker Client Reviews
Robert from Carson City, Nevada says ...
This service in invaluable. The process is so simple and painless. You were in constant communication with me every step of the way – answered all my questions and even raised questions pertinent to my situation. In a day and age where genuine customer service is a lost art … Bob Peralta gets it! He understands his business and his customers. Next time I’m in the market to buy a car, his new car buying service will be the first call I make.
Patty in Salinas, California says …. I’d give Bob and his invaluable services a 10 star rating if Yelp had the option.
First, a little history: My husband and I purchased our first vehicle through Bob 13 years ago, a 2001 Dodge Ram 1500. The process was so smooth we purchased a 2001 Dodge Durango just 6 months later. Being that I was very specific about which options I had to have vs didn’t need or want to pay for, the car didn’t exist so Bob gave me the option of having it factory ordered. I didn’t even know that was an option! A few short months later and I took delivery of the car that was made just for ME 🙂
Twelve years later and we had to upgrade to a newer car so it was a no-brainer that we would definitely be using Bob again for this transaction.
Well, here I go again with my wish list for a car that didn’t exist so we did another factory order. Bob was fantastic in keeping me updated on the status of it’s assembly (due to his great connections in the industry) and on the status of the expected delivery date.
He under-promised and over-delivered as he called to tell us our new 2014 Chevy Traverse was ready weeks before we expected it! We chose to have it delivered to our home (an added value service) and took delivery within 3 days!!!
So, where do I even begin to sing the praises of Bob’s INVALUABLE car-buy services?
Sure, I can say that:
– Not having to deal with a car salesperson or play the haggling game was a major plus.
* I didn’t have to waste hours at a dealership trying to get the best price.
* I didn’t have to shop the banks to get financing options and study up on dealer incentives since Bob automatically did that for me.
* The process was very easy and there was never any pressure.
What I will say is this: As a business owner myself, I hold myself and my staff to the highest levels of honesty and integrity. We believe in treating each and every client like they are our only one and giving them exceptional customer service. We build trust and we maintain relationships. We answer e-mails and phone calls as quickly as possible.
All of these beliefs and standards are just the way Bob Peralta does business!
I respect him and TRUST him. I refer everyone I know who’s in the market to buy a car to him without reservation. I KNOW he’s going to treat people fairly and that their experience will be a positive one.
I can’t say enough about how fortunate we are to have Bob Peralta’s knowledge and professionalism in our corner. Give him a try and you too will be singing his praises.
Vicki in Sebastopol, California says …
I can’t imagine buying a car without Bob Peralta’s Auto Brokers! This is our 4th card we’ve purchased since 1997 with Bob Peralta and his service is even better than 17 years ago! He not only got us the Mazda 3 we were looking for, but also the lowest financing around at 1.9%. And the best part of it all…it was delivered to our door within 48 hours of his finding the car. The whole process is painless and professional and his price is always the best you’ll ever find. Thanks Bob for still being around after so many years!
Ralph H in Brea, California says …
Bob Peralta delivers on his commitments. I have used Bob for two vehicle purchases and have been totally satisfied in both instances. If you are in the market for a new vehicle, I highly recommend you check with Bob and enjoy the great service he provides.
Luke in Glendale, California [Volkswagen Passat] says …
I cannot stand the experience of buying a new car through a dealership. After 30 minutes of Internet research on my new car, I knew more than any of the salesmen I encountered while test driving their new cars. Why deal with their dishonesty, manipulation, and sales pitches only to pay a price I did not like? Once I knew what new car I wanted to purchase; I contacted Bob Peralta Auto Brokers. They did the research; located the exact new car I asked for; and negotiated a new car price I could have never negotiated myself. All I had to do was go pick it up at a local new car dealership in my area.
Bob K from West Sacramento, California says …
Bob and his team were fantastic. Not only did I save a lot of money, but they made the whole experience so seamless and easy. Once I said the word, the car was dropped off at my house then next morning. Bob helped me through the paperwork himself! I would highly recommend Bob and his team to anyone looking for a vehicle.
Don from Sacramento, California [Lexus LX470 + Jeep Grand Cherokee] says …
The Lexus is the 2nd vehicle we have purchased that you pre-arranged for us. The last one was in 1996. Both buying experiences were pleasant, efficient, and the terms and conditions as represented. The price was considerably less than the dealerships we contacted directly. You run your business in a very professional manner; respond timely to questions; and overall make the buying experience a pleasant one.
Suzi in Van Nuys, California [Volkswagen Passat GLS] says….
I appreciated the time and energy that you exerted in the purchase of my new car. I especially appreciated your professionalism and that you take pride in your work. When you say you are going to do something, you do it! I like that. Most people do not really care whether their word means something or not. My experience with you had been so pleasant. I will definitely refer to you whenever I can. I wanted you to know that I like the way you do business. I like that you took the time to walk me through each step and that you kept me posted on all the developments. That means so much especially in a world where no one does that any more. They just take your money and send you on your way. You are the best!!!
Bill in Saratoga, California [Toyota Prius Hybrid] says …
After using your service several times over the last 10 years, I pretty much know what to expect. However, getting my new Toyota Prius within 10 days of my request is really amazing when nearly everyone else I know has been on a waiting list for over 3 months. You are to be congratulated for your connections in your industry. Thanks again for a job well done.
Derek from the Oakdale, California [Purchased a new Ford F250 2WD Super Duty Super Cab; a new Toyota Tacoma Extra Cab and a new Toyota Camry XLE over a 7 year period] says …
It is no secret why you have been in business for over 20 years. Guys like me keep coming back for more of that good service and fair prices. I like it. Thanks for always being so patience with all my questions and concerns. I just get nervous buying new cars. I’ll be calling you again down the road.
Mac in the Danville, California [Purchased a new Mercedes and a new GMC Sonoma over a 3 year period] says …
I preferred paying a service fee to have a professional buying service such as Bob Peralta Auto Brokers work for me versus using Car Smart, Autobytel, and Car Point. You did a superlative job of being customer friendly and very responsive to emails and questions. While everything could conceivably be handled strictly by the internet, I felt your requirement that we talk on occasion was excellent and put some semblance of personal touch into the transaction. I would certainly recommend your service to others looking for a new vehicle as an extremely pleasant alternative to “duking it out” on the car lot. In addition, I feel I did better than I could have done on my own without the mental anguish of an extended negotiation. I also frankly could not have covered the geography you did in finding the truck I wanted at the right price. All in all, I think the typical new car dealer should be thinking seriously about how they transact their business in the future as I will not be crossing their doorway for my next car.
Rosalie V from Pacific Palisades, California says
This is the first time that I am writing a review on Yelp although I have used it for years! I felt compelled to do so because Bob’s service is amazing. If you are like me and despise the thought of running all over town for the best deal on your new car and the haggling over terms, you must call Bob. I have used his company for my last 2 cars and service has been impeccable. Bob is extremely responsive, detail-oriented, friendly, professional, and best of all, he will get you a better deal than what you can do for yourself. I will always use him for any future purchases. Do not hesitate to call him!
Kathy in Napa, California says …
Start to finish; a very, very, good experience. You found my car; a good price; and I went and picked it up. No haggling with sales people; no spending the entire day at the dealership working out details, it was all handled before I arrived. I test drove the car; decided I wanted it; filled out the paperwork; went over the car with the salesperson; and I was on my way home driving my new car. Thanks a million. Plus, as a woman, I feel better letting a man deal with the dealership…some dealerships just don’t get it and talk down to women, I didn’t feel that happened at all. While Bob Peralta Auto Broker’s filled in the gap in my knowledge about cars and mechanical issues and industry practices, I didn’t feel belittled.. but assisted…Bravo….thanks again. Purchased a new Honda Civic Hybrid
Bob in South San Francisco, California says …
I want to personally thank you for making my experience the most enjoyable one that I had when buying a car. The car I wanted was a limited edition Mustang with specific features. Bob Peralta was able to find it 24 hours and at a price I couldn’t turn down. Bob went over and beyond what “customer service” used to mean. The service was polite, extremely responsive and I felt totally at ease without the normal stress of buying a car. I loved the “final” price quote where I knew exactly what the price was when going to get car, no haggling, no negotiation etc. and I was in and out of the new car dealership in 25 minutes! I would definitely recommend the service to anyone. Keep it up as I will never buy another car from anyone else. Purchased a new Ford Mustang GT.
Andrew in Bermuda Dunes, California says …
I leased a new VW Touareg before receiving your researched information that I had just hired you to perform. You beat my lease payment by $40 per month. You had a better money factor; slightly better capitalized cost; and no fluff fees. I purchase and/or lease very often. Next time, I will be handing everything over to you. I went ahead with my lease after getting my capitalized cost $500 under invoice; and a trailer hitch. At the time, I did not think you could do much better. I was wrong! Leasing research for a new Volkswagen Touareg.
Judy from Oakland, California says
I am very satisfied with the services of Bob Peralta’s Auto Brokers. Your service is well worth the up-front $50 service fee. Thank you for your professionalism, accessibility and attention to detail. Purchased a new BMW.
Patrick in the Los Angeles, California area says…
I was in a car accident that totaled my vehicle. When I decided to purchase a new vehicle, it was important to me that the vehicle be exactly what I wanted, right down to the color and options. I contacted a few dealers and described my situation. The dealers were very eager to assist me. The dealer that I began to work with said that he did not have the color of car that I wanted, but that he would locate the car and do a dealer trade for me. Everything seemed to be going well, so we began to work out a price. We came to an agreement that if he could get the car I wanted, I would pay 500.00 over invoice. He called me the next day to say that he had it. When I got to the dealership, they wheeled a car out to me that was not the color I wanted and the salesman told me that this was a “better color” for me. When I explained that I was not willing to compromise what I wanted, he then told me that I would have to be willing to “pay” for getting that car. I was so frustrated that I left the dealership. While explaining my frustration to a good friend, he advised me to use a broker and found Bob Peralta’s service. It was the best decision I made. Instantly the pressure of buying my car was off. The service was so professional, explaining each step of the process. Bob was able to find my car, exactly as I wanted and even negotiated a better price than I did. I would have assumed that only the rich and fabulous could afford this type of service. Bob made me feel rich and fabulous. If you are thinking about calling, don’t think.. do it! It’s worth every penny! Purchased a new 2005 Honda Accord EXL with navigation
Bill in the San Mateo, California area says
I think that the hassle free experience was so much more enjoyable than the normal method of purchasing an auto. Bob Peralta Auto Brokers was very thorough and prompt in getting the necessary information needed to make a decision to proceed forward. I don’t think I would ever go back to buying a car via a dealer again.
Erwin in the Tracy, California says
I am feeling guilty now for what Bob Peralta Auto Brokers did for me in finding the exact car that I am now very happily leasing. I personally think he went beyond and above his duties. I have never experience so much professionalism and understanding in my life. Even the people he sent me to was incredibly nice and the processing took so much faster than I could have ever imagine. Just imagine, first week of September, 2003 models are barely out, but that is what I got and to the specification that I want and cheaper than 2002 model when I tried to make a deal with 2 different local dealerships. WHAT CAN I SAY BUT “IT’S UNBELIEVABLE BUT TRUE”. Leased a New Lexus SC 430 + New Infiniti FX45.
Marcia in Lodi, California [Ford Thunderbird 007 Limited Edition] says … This experience was really painless. I really got tired of the hassle of dealing with car salesperson’s. I am a single woman and, every sales person I dealt with wanted to know where my husband was. I bought my last car using the Internet back in 1996. Since I wanted a limited edition car this time, using an auto broker was perfect for me.
Al in Cambria, California [Honda Accord EX V6 Sedan] says .. I am a repeat customer and was happy with the outcome of using your service again.
Mark in San Bruno, California [Toyota Rav4 2 Wheel Drive] says … All the information about automobiles is available on the Internet. Salespeople at automobile dealerships will flat out lie to you just to make a deal and make the buying process a hassle. Using Bob’s service, I was able to get what I wanted at a fair and reasonable price by surveying all the new car dealerships in and around my area.
Maureen in Santa Cruz, California [Toyota Echo] says …Being a first time new car buyer, I didn’t know what to expect. You prepared me for all of the paper work and gave good advice on inspecting the car, etc. I’m really glad I used your service. I feel like I got a fair price on the exact vehicle I wanted without having to play the “buy the new car game” with sales people.
Bob in Manhattan Beach, California [Honda Accord EX V6 Sedan] says … All went well with the purchase of my new Honda today. I am very happy with the price and the time you saved me.
Ed in Chico, California [Toyota Tundra SR5 ACCESS CAB 4 Wheel Drive] says … Unless something else that’s even better comes along — and they’d have a tough act to follow! — Bob Peralta’s Auto-Brokers is the only way I’m going to buy another vehicle.
Gary in Chico, California [Nissan Maxima GLE] says … We were very impressed. We were treated just like the golden rule explains. When you use this service, you can be assured that there is no pressure, games, or surprises. Possibly for the first time, someone is on your side when you decide to purchase or lease the car or truck of your dreams. All of the details are worked out for you. This is the only way to get your next vehicle. Not only do you save money, but you save hours for doing what you want.
Stephanie & Chris in Sacramento, California [Jeep Liberty Limited 4 Wheel Drive] say …Thank you!!! for locating what we wanted. We will definitely recommend you! This was the least painful method of purchasing a car we’ve ever encountered.
Jack in Carlsbad, California [Mercedes Benz CLK 430 Cabriolet] says … I had an idea the car we wanted was going to be difficult to locate and I didn’t want the hassle of dealing with car salesmen so I searched the web to find your company. After I was already working with your company, a friend of mine suggested I contact a Mercedes dealer that he had just purchased from at least to compare, so I did. However, this particular Mercedes dealer claimed there was no way you could find the car we wanted and negotiate a better deal than they could; but you did. The transaction was hassle. Thank you! You will be hearing from us again in about 16 months when our next lease runs out.
Yani in Hollywood, Florida [Mercedes Benz E-320] says … It was so easy for me to purchase my car. I would suggest anyone trying to buy a car to use your service. I was very happy. Yani in Hollywood, Florida .
The “Get Started” image icon below will take you to the steps you should take prior to contacting us for service. It will also share with you what people say about our service; what we do; and a whole bunch of other details on how we make your car buying or lease experience a pleasant one.
Mark in San Bruno, California [ Honda Civic EX ] says … My purchase through you went just fine! No complaints! I would definitely recommend your service to people that had the same frustrations I had trying to buy through Autobytel.
Marlene in San Francisco, California [ BMW 328i ] says … The car was in perfect condition. The folks that delivered it arrived promptly and were very nice. It was extremely easy and effortless. Especially since this BMW had to be factory ordered, you were very attentive, answered all my questions and guided me through the whole order and purchase process with ease. I really appreciated the connection with the dealer yet not having to hassle with salespeople and the details of closing the deal. Everything went so smoothly with the minimum of effort on my part! Prior to using your service, I went to various dealers to test drive different cars and at some of the dealers I got the hard sell which I personally find very uncomfortable and offensive. What I liked was not having to deal with car salesmen trying to make a deal before I left the showroom. Working through you eliminated the hard sell tactics. Pricing and availability of the car was plainly stated and I had the option to explore it further with no pressure, little effort and time.
Kevin in San Jose, California [ Volkswagen Beetle GLX ] says … It was great not having to deal with the car salesmen — pressuring you with “what will it take to get you to drive off the lot with this beauty today” or “what monthly payment can you afford, let’s try a 96 month loan” and playing good guy / bad guy games — “I’m not authorized to give you that low a price, I’ll have to get my manager to come in and talk to you.” Your company was very professional and just stuck to finding us the car we wanted at a fair and competitive price. Thanks for making this an easy process.
Bill in Davis, California [ BMW 528 ] says … Well, it looks like the “saga” is coming to a nice conclusion. Thanks for sticking it out and not just deciding, as I’m sure others may have, that it just wasn’t worth the effort to find that “hard to find car”. The purchase process went without a hitch, the car was clean, the paperwork matched the details we had discussed, and we are happy campers. You will definitely see us again.
Scott in San Jose, California [ Chevrolet Tahoe ] says … I found that using your service is a great way to go. There is no haggling, which I hate, just a take it or leave it price. In the end, this was the best car buying experience that I have had!
Bill in Cupertino, California [ Honda Civic LX ] says … In order to use your service effectively, I learned you have to know exactly what you want and when you want it to happen. You were very reasonable and patient during the whole process especially since I had no credit history in the United States . You were very helpful in securing a loan for me and saved me a lot of time in finding the best deal. Thanks for the great timely service and efficiency.
Doug in Oakland, California [ Subaru Legacy L Wagon ] says … Compared to what we were doing prior to using your service(visiting dealerships), your service was vastly superior for the following reasons. 1) Prompt and knowledgeable responses to questions and status 2) Clear written description of price, availability and alternatives. 3) Time saving. 4) Unbiased opinions. Thank you for your great work!
Diane in Los Altos, California [ Chevrolet Suburban ] says … This was a very smooth transaction. I have been to many auto dealerships before and always felt like I was getting the heavy sales pitch. Then I would find out later that I knew more about the car than the salesperson! Enough! With you, we could just told you what we wanted and you got it for us. You were a pleasure to work with. Thanks!
Sheryl in Menlo Park, California [ Jaguar 3.0 ] says … This was the first time that buying/leasing a car was fun. I simply made contact, filled out the email, sent it off, then waited for further instructions. Your company removed all of the stress typically involved in getting a new car and made it easy and painless every step of the way. I will never go back to a traditional dealer again and I will recommend the service to all of my friends and associates. You were wonderful, thank you for everything. The car is perfect.
Johnnie in Santa Cruz, California [ Ford Explorer XLT ] says … Using Auto-Brokers service was the most pleasant experience I have had buying a new vehicle. I was spared the uneasy feeling of haggling a price with a salesman. Auto-Brokers negotiated the best price after finding the vehicle I requested, for me. I applaud the professional services of Auto-Brokers.
Steve in San Ramon, California [ Ford Expedition Eddie Bauer ] says … Your service saved me $1,500!
Steve in San Diego, California [ Celica GT-S ] says … Auto-brokers surely took the hassle out of finding and buying this hard to locate automobile (Celica GT-S, w/ 6 speed manual). I got the car I wanted at a great price! It was clean and had a full tank of gas. Thanks Bob!
John in Felton, California [ Ford Explorer XLT ] says … You turned a nightmare into a pleasant and easy experience. My family thanks you for making my life less stressful. I thank you for your integrity and directness. By explaining your service up front, there was never any chance of confusion, unless it was from my own lack of knowledge about the vehicle that I wanted, and that was reduced by the emails listing the features of the model that I had requested. My wife found you on the Internet, using “Yahoo” search engine. You were at the top of the list. Now I know why!
Jody in Vallejo, California [ Toyota Camry XLE ] says … What can I say? I am again extremely pleased with your service. This is the fourth car that you have found for me with a great price. I only get my cars from you. The car was clean and ready to go. Easy and stressless, there is nothing else that you could have done for me. You communicated well and promptly. I have no suggestions to improve your service. You have it mastered. I have and will continue to recommend your service to others. Thanks again.
Mike in Elk Grove, California [ Chrysler Concorde LXi ] says … You beat the best deal I could find by $1500 and found a car closer to the exact car I wanted than I could find. Easiest car buying experience I ever had. You returned all calls and answered all questions promptly.
Charlie in Westminster, California [ Honda Accord EX ] says … Your procedure prevents all that wasted time and aggravation at dealerships. Hassle-free service! Keep up the good work! By the way, the conference call with the dealer is a great idea! Thanks for a new positive experience.
Rob in Sunnyvale, California [ Honda Civic LX ] says … I think this is a superior way to buy a car and will not buy a car any other way. I think your services is better than auto-by-tel.com and carpoint.com. You clearly have the experience and expertise in getting the best deal. Auto-by-tel and Carpoint do not give personal service and they seem to know more about the internet than about buying cars.
Vici in San Jose, California [ Toyota Sienna XLE ] says … I know for a fact that you gave me information that allowed me to make decisions that most dealerships would not have provided me. In spite of the fact that I was looking for a car that was extremely difficult to find, Bob never once asked me to compromise. My experience prior to using Bob’s service was that the dealers kept trying to sell me cars I didn’t want because they didn’t have the exact car I was looking for. The dealer was in it for the deal. I felt that Bob acted with my interests as his priority rather than just trying to sell a car. I can honestly say that you exceeded my expectations and you took the wasted time and frustration out of purchasing the car. You also saved me alot of time (as a small business owner, time often equates to money). Prior to contacting Bob I was spending a great deal of time researching and speaking to dealers trying to find what I wanted and being really frustrated. After I contacted Bob, I only spent a few minutes on the phone with updates until he located a car for me. Thank you again. Last night Kel and I took the Sienna for a drive. It sure is nice. (the dogs like it too!)
Jeanne in Ventura County, California [ Chevrolet Silverado Extended Cab ] says …Bob Peralta was recommended to me by a friend who had used his service and raved about it. I am a very busy executive and do not have time, nor the desire, to spend hours and days going from dealer to dealer and haggling with the high pressure sales personnel employed by many dealers. No matter where I’ve purchased a new vehicle in the past, I’ve always walked away feeling that I’d been “taken” on the price. That negative feeling nearly ruins what should be a great experience. For Christmas this year I wanted to buy not one, but two, new trucks( Toyota and Chevrolet) for my sons. I could not have accomplished this without Bob’s service. In one week, he found me exactly what I wanted at a better price than I could have negotiated. I highly recommend Bob to anyone who wants to take the stress out of buying a new car.
Anne in Danville, California [ Volvo S80 T-6 ] says … The service we received from you all the way through this transaction was simply the best. We really appreciated the lengths you went to get just the car we wanted. The next time we buy a car, there’s only one person we’ll contact.
Deborah in Los Altos, California [ BMW 325i ] says … Successful delivery of my car was completed a couple of hours ago! Thank you for your professional, prompt and straight-forward facilitation. I will definitely recommend your service to others.
Dean in Walnut Creek, California [ Honda CR-V EX ] says … I did most of my research via the Internet – deciding on make, model, accessories, and reading current owner’s comments. I then test drove the vehicle and chose a color. It was fun dealing with a knowledgeable, experienced, no-nonsense person with a guaranteed lowest price. And I really appreciated dealing electronically – having everything in writing the next day. Follow up was accurate and timely.
Brian in Walnut, California [ Ford Expedition XLT ] says … Your service was as advertised, quick and hassle free. In summarizing my thoughts, I really want to thank you for the superb job you did. What sold me was the testimonials that you provided on your web site. I would heartily recommend you to any of may friends and coworkers who are looking for a new car.
Mike in Pacifica, California [ Dodge Dakota Club Cab ] says … Thank you so much for all of your help finding the truck we wanted. We are completely happy with the hassle-free price. I can’t begin to tell you how much I hate dealing with car salesmen. The selling price you quoted was $3,165 less than the best offer we could get elsewhere. And we were spared all of the high-pressure manipulation we’ve been subjected to in the past. This has been the most comfortable car-buying experience we’ve ever had. Thank you soooo much!
Dennis in Dillon Beach, California [ Subaru Forrester ] says …Your service eliminated the hassle of having to visit several dealers to get comparative prices and then having to “bargain” with sales people to get a reasonable price. Your service took care of all of this for us in a very convenient and “painless” way; everything was handled very easily via your Web site and subsequent E-mails. Thank you again for your very friendly assistance
Paul in Danville, California [ Toyota Sienna XLE ] says …
Despite my own fears of doing business completely via email, Bob did everything he told me he would do, provided me the EXACT car I wanted within a week (vs. dealers telling me I had to take what I could get) and was immediately responsive to my emails and phone calls, even to the point of connecting me directly to the dealer via conf. call at a moment’s notice. This was a fantastic buying experience I would repeat!
Ed in Murietta, California [ Ford Expedition ] says …
Your resources and contacts make it nearly impossible for any individual to match the deal you get in the time frame you do it in. The bottom line is that I got the exact vehicle I wanted priced well below the best price I could find at any dealership.
Elana in Redondo Beach, California [ Acura Integra LS ] says …
Even before I received this survey, I was going to email you to tell you how impressed I was with how smoothly everything went, what a great deal you found for me, & to thank you for answering ALL of my questions so PATIENTLY and THOROUGHLY. I am a very detail-oriented person, & I greatly appreciated all my specific questions being answered so well. I am so impressed at how quickly, efficiently, smoothly the whole process went, what a great price you found, that now, even if I have lots of time & energy the next time I buy a car, I plan to call you again. Thank you again for everything, including going out of your way to give me tips such as checking for scratches before driving off with the new car & what to do about my old car.
John in Cupertino, California [ Lexus LX470 ] says …
You saved me over $2,000 over the term of a 36 month lease with one phone call and no hassles.
Ruben in Lodi, California [ Toyota Tundra Access Cab ] says …
Now this was hassle free shopping. Didn’t have to go thru all the salespersons, didn’t have to stress out in the sales office. Thank You.
Micheala in Merced, California [ Chrysler 300 ] says …
Your service saved me a lot of time and I got a better price than I could have negotiated myself.
Maxine in Idyllwild, California [ Jeep Grand Cherokee ] says …
As far as your services are concerned, give yours a BIG pat on the back for a job well done.
Cary in Alameda, California [ Mercedes ML ] says …
You were especially responsive to my many inquiries and your knowledge of not only the vehicle I wanted itself, but also the current sales environment for that vehicle was impressive. I was so impressed and pleased with your service that I’ve referred a couple who are in the market for a Honda Odyssey. Thanks for your impeccable service.
Dinesh in Canoga Park, California [ Buick LeSabre Custom ] says…
Very happy with your service.
Scott in San Luis Obispo, California [ Chevrolet Silverado Extended Cab ] says …
Your service was simple and easy. None of the local dealers would match your price.
Tina in Santa Monica, California [ Mazda Miata ] says …
Wow, am I thrilled with my new Miata! And I talk just as much about your service as I do about my car! THANK YOU! The car was front and center in the showroom, clean and begging to be driven off. The paperwork was complete and ready on the fleet manager’s desk. I found no empty holes in your service and had no question unanswered. I am very impressed with your commitment to improving an already flawless business. I have already recommended you to others who have commented on the new car. They probably can’t believe I pulled off a car purchase without getting “taken.” Not only was I not “taken,” but I got a great price. I spent many hours on the web doing research, including on auto brokers. I tried some of the free price quote services on the internet and through AAA. Their response was half-hearted and slow, and the quotes were not impressively low. None of the 3 places had the car with the options I was looking for. The one man who “found my car” neglected to tell me about the $800 worth of options I didn’t want until I questioned his price. Frustrated by this experience, I returned to your website and knew that $50 would be worth it. I was so impressed by the comments from pleased customers and am happy to join them. The price was better than I could have found, and you located the exact car I wanted. You are so professional and prompt. I really appreciated being able to do so much communication via e-mail. It really fit my lifestyle. You have made every possible effort to make the customer feel well taken care of. Congratulations on running an outstanding business.
Steve in Thousand Oaks, California [ Mazda MPV & Honda Civic LX ] says …
I liked using e-mail and your direct, bottom-line approach. I appreciated the insights you provided about leasing vs. purchasing. Your experience and perspective really helped me make a better decision. No wasting anyone’s time. And you beat the dealer’s price by almost $3,000!…you didn’t play any silly number games. Thanks so much. I will refer you whenever I have the opportunity.
Albert in Tracy, California [ Dodge Durango ] says …
Every new car dealer and broker in my area said I would have to pay top dollar for a hot vehicle in very short supply. Now, thanks to you, I’m a very, very, very happy camper with my new Dodge Durango purchased at your low price that no one else would match.
Matthew in Beverly Hills, California [ Infiniti Q45 ] says …
Your help was invaluable and I truly appreciate the money you saved me.
Joan in Palo Alto, California [ Honda Prelude ] says…
Your effort….timely responses…. have been a rare (and pleasant) find in the world of new car buying. The 3 way conference call with the dealer to confirm all the details and insure that the entire process was finalized did a lot to calm my anxieties. Finally, the purchase process was so simple and easy, and there were no surprises. Everything went exactly the way you said it would. Thanks again for being such a great person to do business with and for being so kind and caring in your work!
Ed in Stockton, California [ Honda Accord LX ] says …
In 1989, I used your service, and now again in 1998. This is the only way to purchase a new vehicle. Just a few phone calls and you have what you want at the best price? Thanks for keeping up the good work!
Nick from San Pedro, California [ Ford XLT Supercab ] says …
4 other auto brokers would not take the time to do what you did. Your service was fast, friendly, and very professional. I will gladly recommend your service to others who don’t want to waste time and money.
Theresa in Salinas, California, [ Dodge Club Cab ] says …
From the very beginning,your service was very professional (courteous, extremely helpful)!After buying a car through you, I will never walk on a lot again!
Adrienne in San Jose, California [BMW 325is] says …
Once you figure out how to include the test drive as part of your service – you’ve got it made
Ellen in Garden Grove, California [Toyota Corolla] says …
Its amazing someone so far away from me can find such a great deal in my own back yard! The local auto-brokers could not get me the deal you so quickly arranged. You can be sure when I’m in the market again, I will be contacting you.
Clarissa in Burbank, California [Ford Explorer] says …
You said everything would be done in advance of my arrival for delivery and it was. A nice low price, great financing, and you found “exactly ” what I wanted. Thank you for your time and your advice, and for helping me get a good deal.
Jacqui in Mill Valley, California [Ford Explorer Eddie Bauer] says …
My sincere thanks to you, Bob, for making this car purchase easy, understandable, and well, fun! It eliminated the bargaining and frustration that I have gone through the last several times I have purchased a new cars.
Julie in Los Angeles, California [Ford Explorer XLT] says …
You made leasing so simple & easy and understandable, just like you said it would be…a wonderful experience all the way around! Use me as a reference anytime.
Rob in San Jose, California [Toyota 4 Runner Limited] says …
Picking up the car went very smoothly: the dealer was terrific. I also apologize for “interfering” by communicating directly with local dealers. I hadn’t realized that it made it impossible for you to negotiate with them separately.
Howard from Palm Springs, California [Toyota Camry LE] says …
Very pleased with the speed in which you found us a car, happy with the price. Never such a hassle-free way to purchase a car!
Rob in Santa Clara, California [Toyota 4 Runner] says …
Everything went very smoothly. The vehicle was ready as promised, in great condition, and they were very professional. It has been great working with you.
Terry in Norco, California [Honda Civic DX] says …
Up until this purchase, buying a car was a painful, stressful experience. The pressure those people put you under is unreal and should be against the law or something. Every time we bought a vehicle, I felt as if I had brushed up against something dirty and had my pocket picked at the same time. Anyway, thanks for everything.
Cameron in Palo Alto, California [Honda CR-V EX] says …
Thank you for your assistance. It was definitely easier to do it this way. Your advice was useful.
Kurt in Redwood City, California [Audi A4] says …
Bob, Thanks for finding and setting up the deal for me on my new Audi. It was well worth the wait.
Van in Fresno, California [Acura TL] says …
Thank you for locating our new car for us. Everything went smoothly… pleasant to deal with.
Joshua in Los Angeles, California [Mazda 626 LX] says …
You do a good job for a great price!!…saved me over $1,500!
Sanjay in Cupertino, California [Toyota Sienna] says …
…totally hassle free…no legwork on my part…appreciated your attention to detail… certainly would use you again and recommend you to friends.
Pamela in Long Beach, California [Mitsubishi Montero Sport] says …
Up until you stepped in, I was really struggling trying to find a dealer who would be courteous, give me a fair deal and deliver the car I wanted instead of trying to push something else off on me. I enjoyed having you as the middleman and getting everything I wanted to come together.
Cheryl in Stockton, California [Chevrolet Monte Carlo] says …
The thought of buying a new car had been a dreaded experience for me in the past as I never felt that I had made the best deal. I had heard about Bob Peralta’s service and thought I would give it a try. It was so easy. Within a couple of days I had my new Monte Carlo SS.
Patty from Salinas, California [ Dodge Quad Cab + Dodge Durango] says …
This is the second car we’ve purchased in the past 9 months using your service. Everything went flawlessly with our first purchase and went just as perfectly with our second purchase, which was a factory order. We knew we didn’t have anything to fear because you proved yourself and your service to be more than able to handle the job. I’ve referred several people your way and make sure to let them know that they paid too much if they decided to buy their car the old fashioned way by dealing with a dealership directly. You should see the looks on their faces once we compare payments! You’ve once again managed to save us THOUSANDS of dollars and lots of headaches. Your service is invaluable and we’re glad we found your website. We wish you continued success with your business and thank you for your excellent customer service.
Travis in Cupertino, California [BMW 330ci] says …
Your service provided us with the opportunity to find a dealer which could deliver the specific car we wanted almost exactly when we wanted it. This added quite a bit of value to us since dealers in our local area were not able to deliver in the time frame we needed. A good service and a positive experience.
Bill in Brea, California [Sequoia Toyota Limited] says …
Based on the experience I had with you, I will NEVER by another car through a dealer. All auto purchases will be done through a broker and specifically your company. I have already started telling friends and work associates about the positive and cost effective means of going through your company.
Michael in Concord, California [Audi A4] says …
Prior to using Bob Peralta’s services, I have purchased two new cars in my life. In each case, I left the dealership feeling uncomfortable that I was not able to negotiate a better price. After my experience with your company, I will never walk on to a lot to haggle with a salesman again. Your service saved nearly 5% off the sticker price for a vehicle that is in very high demand.
James in Portola Valley, California [Toyota 4 Runner Limited] says …
After shopping with dealers and fleet managers I felt like I had a good education. However, the price I got using your service was still better. It made me feel like I did everything within my power to get a good deal….no buyer’s remorse or second thoughts whatsoever.
Michelle in Studio City, California [Volkswagen Jetta] says …
This is the best car buying experience I’ve ever had. All I had to do was literally pick up the car at the dealership. It was extremely easy.
Herb in San Francisco, California [Toyota RAV4] says …
I would absolutely use and recommend this service to others; the all-time easiest, most economical/cost-beneficial & overall best experience I’ve ever had in buying a car. I can never see myself going back to a “dealer-driven” deal again.
Claude in Fremont, California [Pontiac Grand AM GT] says …
Buying our new car was a pleasant experience. We avoided the hassle of dealing with car salesmen, and got exactly the car we wanted delivered to our house at a good price.
Donna in Yucaipa, California [Toyota Sequoia Limited] says …
This is the only way to purchase a auto. The money you will save is one of the best features. Not having to deal with a dealership directly makes buying a pleasure. I will never walk into a dealership again.
Betty in Santa Clara, California [BMW 325i] says …
I was really impressed with the whole process and your professionalism and responsiveness. It was much better than going to the car dealers and having to deal with the salesmen to try to negotiate a price. Bob always clearly set my expectations about what would happen next in the process, plus he got us a great price with absolutely no hassle.
Joel in Davis, California [Toyota Sequoia] says …
This was the best automobile purchase experience we have ever had. I would recommend your service to anyone who wants to get the best price, knows what they want and would like to avoid the typical car-buying experience. In our case, in order to obtain the car we wanted, and with your assistance, we had to move quickly and fly to Los Angeles . We found the dealer to be courteous, helpful and sincere. They also indicated that they work with many brokers and Bob is the best – which added to the positive environment. I am not one who enjoys the normal stress of car-buying, so this was perfect. Our transaction was over in less than an hour and we found the car we wanted, for less than we thought we would spend thanks to your service.
Paul in Santa Cruz, California [Volkswagen Passat GLX] says …
Why should anyone waste any time talking with car dealers that won’t give you a honest price when you can sit at home and e-mail Bob Peralta. Everything Bob said was the truth, no bull, and at a fair price. There’s no better way to buy a car!
Elizabeth in Modesto, California [Nissan Crew Cab SE]
Prior to being referred to your company I had dealt with several car dealerships, and found the whole experiencing tiring and frustrating. It makes an incredible difference to the whole buying experience when you trust and feel comfortable with who you’re working with, and don’t feel like you’re being taken advantage of. I have no intention of buying a vehicle any other way in the future. It has been a pleasure dealing with your company and I appreciate the excellent service I received.
David in Berkeley, California [Toyota Tundra + Ford Supercab + Ford F150] says …
This is the third truck that our company has purchased with your help in the last year or so. We are extremely pleased with your service and wouldn’t think of buying a truck or car any other way. Buying a vehicle with your help is not only easy, but it’s also no stress.
Judy in Oakland, California [Toyota Camry LE] says …
Your process is clear, efficient, and free of the hype and pressure tactics so often associated with car sales, including at least one other broker we talked to briefly who was as pushy and “hard sell” as any floor salesman. We liked that the process was spelled out at each stage with no pressure at all for the buyer to continue. Once we decided to go ahead, we had a price in a day and a car purchased less than a day later. If we buy another car, we’ll call you first. Thanks again for making this painless.
Karen in Fresno, California [Toyota Camry] says …
This was by far the least stressful car- buying experience I have ever had. The service was excellent. Your professionalism inspired the utmost confidence. I got exactly the vehicle I wanted at the best possible price, all within the span of a few days. The value of your service was confirmed when I checked the true market value of the vehicle I purchased. Never again will I waste my time wandering around car lots. You do it all!! THANK YOU.
Aaron in San Mateo, California [Nissan Xterra SE S/C 4WD] says …
Many thanks to you Bob!! Not only for finding exactly the Xterra I wanted but at a price LOWER than some dealers in my area were asking for a used model with fewer options. I’m driving just what I wanted. To top this off!! by your suggestion I was able to attain a loan 4.05% LOWER than any “On Line” lender. Saving me nearly another 2 grand.
Wataru in San Jose, California [Chrysler PT Cruiser] says …
Bob, I always tell friends about your service. I think people are basically skeptical. Or they like torture, i.e. dealing with sales persons, managers.
Jo in Sacramento, California [Mazda MPV] says …
We were totally satisfied with Bob’s service. He is honest and professional. I did not feel comfortable using an online service when we learned they wanted to charge my credit card $400 prior to beginning a search. We were concerned with security of financial information, and I had no person to speak to. We would highly recommend Bob’s service to anyone, and we will definitely use him again.
Alan in Livermore, California [Infiniti I35] says …
I will never buy another car the traditional way. Bob was great to work with, and answered all my questions, sometimes twice. The car I wanted was not available in Northern California , but that did not stop him from finding the exact car I wanted, and getting it to me at a price no one could have matched at a dealer if I was doing the shopping. I have a friend who works for Nissan, and when I told him the price I paid, he said I got a “great” deal. Bob provides a great service, and I would recommend him to anyone who is looking for a new car. Don’t waste your time going to dealers to hassle a price. Go to the dealership to look at the car you want, test drive it, then leave and let Bob do the rest.
Murray in Aliso Viejo, California [Audi A4 Quattro] says …
Much more efficient than having to go from one auto dealer to the next to source the best price. Removes the uncertainty of whether you are getting a good deal or not.
Roy in Fort Bragg, California [Chevrolet Silverado 2500 Heavy Duty Extended Cab] says ..
I dislike intensely, haggling a price with dealers, who are of course experts at the game. Having you to tell me exactly what it will cost me is a much more civilized way to go. This way I can research prices at my leisure and make a non-rushed decision.
Robert in Los Osos, California [Toyota Avalon XLS] says …
Our last two purchases were made in Oregon-one with a local broker and one directly from the dealer. Our experience with you was far superior. We are still amazed that you found the exact vehicle we specified, at a good price, as we thought we would have to compromise (the local dealer was completely unhelpful).
Michael from Simi Valley, California [Lexus LX470] says …
This is the greatest car buying experience I have ever had.
Greg from Aliso Viejo, California [Toyota Sequoia] says …
You did a great job in locating a hard to find vehicle.
Denise in Stockton, Califoria [VW Passat GLS] says …
I will never ever buy another car direct from a dealer. The run-a-round between the sales person, the closer, the manager behind the screen who calls the shots on price negotiation, the “what would it take for you to drive away with this car today.” Forget it! I’m calling Bob. One call. One list of what I want. Poof! Here’s your car! I’m happy!
Ayliffe in San Francisco, California [Volvo S40] says …
I didn’t have time (nor the inclination) to research which dealers had the car that I wanted and I appreciated that all of this was so pain free. I am really satisfied with the purchase and thank you for all your efforts on my behalf.
Charles in San Jose, California [Dodge Quad Cab] says …
I have to say, that this was the simplest, and most painless way of buying a car that I have ever experienced. I will not purchase another car or truck any other way from this point on. I’ve already recommended your service to a couple of people. Thanks!
Andy in San Luis Obispo, California [Toyota Avalon XLS] says …
We had an unpleasant kind of “bait and switch” experience with the local dealer so we called auto.brokers. Within a day, auto.brokers found our car for less than the the dealer’s “bait” number. That’s great service and a great result.
Carol in Twain Harte, California [Toyota Highlander] says …
In that this was the first time I used an auto broker, I was extremely happy with the entire experience. Our communication via email was efficient and rapid. Also, there was backup via the telephone if the email wasn’t answered in a relatively short period of time. The fact that I did not have to drive a great distance to acquire the vehicle was an added bonus. Wonderful service!
Colleen from Roseville, California [Toyota Tacoma XtraCab] says …
I cannot think of any reason a person would not scramble to use Auto Brokers. It is a totally insane venture to subject yourself to a salesman at a dealership, never knowing if you are being told the truth and if you are truly getting a “deal”. With Auto Brokers you KNOW that you are getting the best possible deal without subjecting yourself to a possible “Taliban” type treatment. Why try to outsmart the dealer when you can have total peace of mind and a stressless experience using Auto Brokers?
Richard from Big Bear Lake, California [GMC Denali XL] says …
I was treated like a king. I was in and out of the dealership in 20 minutes – a new world record! have been nothing short of repulsed by the prospect of all that’s involved in replacing my car. I’m now a loyal fan of Auto-Brokers.com! I replace each of my cars every 2-3 years and I will turn to no one else during the process. Thanks for all your hard work!
Madge in Orinda, California [Subaru Forrester L] says …
This is a great service. Everything was done very efficiently.
Teresa in Cypress, California [Honda CR-V LX]
Auto Brokers did a wonderful job finding me my new car. It was fast and they found exactly what I wanted. It’s wonderful to have a service like this, especially for people who don’t have to much experience buying a car and dealing with the car salesperson. Highly recommended service….Good job!
Michele in Sunnyvale, California [Nissan Maxima GXE]
I have to tell you, this is one survey I’ll be delighted to complete. I found out about Auto-Brokers when I was cruising the Internet. I don’t remember exactly how I stumbled upon your company but it was probably through a search engine. Everything went extremely smoothly from beginning to end. The car was ready for me when I arrived to pick it at the dealership via a conference call you had previously set up between you, the new car dealer and myself. It was VERY clean, and ready-to-go. The people were an absolute delight to deal with. (Believe me…after some of the experiences at other dealerships, I thought I’d be using “deleted expletives” instead of “accolades” to describe my car-buying experiences.) As for the treatment I received from Auto-Brokers, it was absolutely first-rate! I’m still very impressed with the fact that you contacted me personally by phone and e-mail during every facet of the buying process. Like most people, I’m a fastidious person and very big on customer service especially when I’m the customer. However, in all honesty, I cannot think of anything else you could have done to improve upon this car-buying experience. The only thing I can think of that you might do to improve is to find a way to make your web-site easier to locate (I haven’t yet been able to discover how I found it in the first place). Finally, would I use or recommend your service to others in the future? Bob, here I must quote many of the testimonials read on your web-site that say this is the only way I’ll ever by another car. As a matter of fact, I’ve already referred a few people who dread the thought of buying a car to Auto-Brokers. It took me six months of diligence (and misery) to arrive at a price that was several hundred dollars over the one you quoted me. The $50 fee was an extremely small price to pay (I only wish I’d known about it sooner!).
Bill in San Francisco, California [Lexus LS 430]
The last time I bought a car was 11 years ago. I wrote to all the Acura dealers in the bay area and asked for a written response with a quote. I got about five back much to my wife’s surprise. In other words I acted as my own broker. It is a lot easier having you do it. I hope you are around ten years from now when I need a new car again.
Kevin in San Francisco, California [Volkswagen Jetta GLS]
After receiving your quote, I went to three new car dealerships to see if anyone could beat your price. When I told the salespeople the price they had to beat to sell me a car, they were almost offended. They promised me that your company would never be able to get me the car I wanted at the price I was quoted. Now that I have my new car at the price you quoted, I’m confident I saved anywhere from $2000 to $4000! Naturally, I highly recommend your service. Thanks again for all your assistance.
Bill in San Mateo, California [Toyota Tundra Access Cab]
I think that the hassle free experience was so much more enjoyable than the normal method of purchasing an auto. You were very thorough and prompt in getting the necessary information needed to make a decision to proceed forward. I don’t think I would ever go back to buying a car via a dealer again.
Tom in Palm Desert, Califoria [Honda Odyssey]
You run your service in a very professional manner.
Wendy in Ventura, California [Honda Civic EX]
My experience with your service was wonderful. Your service was quick and you found the exact car I wanted. Thank you!
Sherif in West Hollywood, California [Ford Explorer XLT]
You managed to get me exactly what I wanted at the right price! Thank you for saving me a lot of time and aggravation.
Brad in Lafayette, California [Ford Explorer Eddie Bauer]
Your price was a lot less than the local dealer.
Isis in Agoura Hills, California [Honda Civic LX]
I really appreciated the time and effort you put into getting me exactly what I wanted. My life is so hectic that the time and aggravation saved was a blessing!
David in Vacaville, California [Ford SuperDuty Supercab]
Good communication. You made me feel like you were working for me and you found exactly what I wanted.
Ilene in Santa Rosa, California [Toyota 4 Runner SR5]
I definitely appreciate the professional way in which you conduct your business. I especially appreciated the support and respect with which I was treated. I intend to continue to refer my family and friends to your service.
Bill in Clayton, California [GMC Yukon]
Great service! Great price! What else can I say!
Joe in Plymouth, California [Honda Accord EX]
Your service was certainly fast and you provided exactly what I asked for with all the numbers and information not changing once I arrived at the dealership for delivery. I would not hesitate to recommend your service to others.
Gary in Angels Camp, California [Ford Crew Cab]
Thank you for your service in helping us get a new truck. We would and will recommend you to others.
R.J. in Carmichael, California [Toyota Rav4]
Everything went well. No hitches and we love our new Toyota Rav4.
Marge in Nevada City, California [Honda Accord LX]
The service that you provide is sure the only way to go. No haggling with dealers and running around. I new what I wanted and you got me the best price around.
Jay in Boulder Creek, California [Ford Mustang GT]
My wife and I would like to thank you for the exceptional service you provide. The car was exactly what we had ordered and at a price we were willing to pay. Thank you.
Steve in Loomis, California [Mazda MPV]
Thank you for the great professional and thorough service.
Stephen in Los Gatos, California [Audi A4]
Thank you for saving me a lot of money.
Joe in Santa Barbara, California [Honda Accord]
Certainly the way to buy a car. Prompt, professional, friendly. The best $50 I have ever spent I will never buy another car a different way. Thank you.
Eric in Whittier, California [Pontiac Grand Prix]
Your service as advertised; simply and easy. We will contact you again when we are in the market for another new car. Thanks for all your help.
Jack in Fairfield, California [GMC Denali]
Everything was as stated and I got exactly what I wanted.
Richard in North Highlands, California [Toyota Camry LE]
We were very pleased with your service and the prompt actions taken by you and your company.
Chess from Goleta, California [Toyota Tacoma XtraCab]
This was easy! Thank you for being so professional and for the great deal.
Terry in Fair Oaks, California [Acura TL]
Thanks for saving us along of grief and frustration. We were quite satisfied.
Richard in Watsonville, California [Ford Supercab]
You were referred to us through a friend. Thank you for your prompt and courteous help.
Don in Vallejo, California [GMC Sierra 2500 Heavy Duty Extended Cab]
Sure happy you got me what I wanted. Thanks again!
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by Bob Peralta
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